Yeah, ordered from 3Dretro. Paid, have receipt, yet no shipping confirmation sent to me. So I inquired to see if it was shipped/status of order and no reply. Sadface
They are claiming mine has been shipped, but are unable to supply tracking info, and they haven't taken the money from my account (As far as I can work out). I ordered from more than 8 US shops on the same day, and everyone else managed to get me my stuff ages ago.
"Dan it was shipped. The transition to our new cart didnt carry over the tracking info, sorry for the inconvenience as we have the warehouse re-apply the info."
i'm a little dissapointed with this figure. The design is awesome and i love it, but it made from soft vinyl, it become like a cheap toy if u grab and squeeze it. If the figure made from hard vinyl it would be perfect.
3D Retro was very disappointing with communication/customer service. I can happily sit and wait :P I just like to know what is happening! They might only ship once a week and it "just missed out on that weeks shipment" but all you have to do is tell me, especially when I enquire.
23/09/10 my order was placed, I enquired on the 6th (just under two weeks later) as I had not received a shipment email. They replied on the 8th saying it had already been shipped. Looking at the postage stamp it was shipped on the 8th.... Also the email was logged 8th Australian time, I cant be bothered doing the maths but I have a feeling that the package was sent on the 9th (Australian time) and I was told it was shipped before it had actually been shipped?!
Why didn't they just say "your item was sent out today, here is your tracking number" that would have solved it. Yet it wasn't even registered post.....
Now I get my package (perfectly boxed by the way, very happy with their packaging) and the postal cost on the box is 4.20, I paid 15 for shipping.... it should have been registered but the "Handling" is quite high i guess :(
Yes, it is quite soft, rubber ducky soft :P but it keeps its form so when its on the shelf, there is nothing to complain about.
The main thing I am disappointed about is the vinyl quality. It should be white but its a murky light grey. The "nipples" paint is too light and greyish rather than the pinkish hue in the photo; this is due to the low quality paint they used I gather.
The box that it came in was really neat! You open the box and the piece is within a cloth bag (then in another plastic bag). The design and sculpt is perfect! But I am used to Japanese vinyl quality and its a shame this sculpt was manufactured in china.
I also got number 89/300
So its really sweet but its just a shame about the production quality :(
I have to disagree with CoMus. The vinyl in the picture is also light grey, and I think it's a good choice for this toy. It's true that the nipples are a bit more purple than pink, but I think they look pretty good -- and, again, pretty close to those in the picture. I know it's fashionable to complain about QC from China, but in this case I think the QC is just fine. I'm really happy with mine!
Oh the Quallity is perfect, for the production methods used. I would have just liked it whiter than it actually is. Either way, I am very happy with it :D very nice piece!
He's here, and I'm not disappointed. Awesome art toy. Love the colour, and the vinyl isn't that soft, you wouldn't know unless you picked it up and squeezed ;)
Interesting fact, latest episode (148) of Toybreak Ben (owner of 3Dretro) addresses the issues we faced. It turns out the web-server wasn't correctly working. So it might fix the customer service side?
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jazzydan
499 646 2538
14 years ago
Is this actually a sheep made of boobs? Or is my mind in the gutter!?
sn1zln3rd
12 0 23
14 years ago
No, I think you're right – what a great idea. :D
Just found info on this here: http://www.vinylpulse.com/201...
jazzydan
499 646 2538
14 years ago
Genius! Thanks :)
elissa_s
388 689 743
14 years ago
You don't half come across some very odd creations whilst browsing this site :)
CoMus
171 468 619
14 years ago
Ahh and this is why I love rotocasted, popping up in the feed for me to see. This is zany I have to own one.
Their website is a mess so I will see how I go with the email linked on vinyl pulse.
elissa_s
388 689 743
14 years ago
I think it's so weird I actually want it. :)
CoMus
171 468 619
14 years ago
I haven't got an email back from them, anyone know of a way to get one?
jazzydan
499 646 2538
14 years ago
OK I brought one!
CoMus
171 468 619
14 years ago
How?! Please inform me :)
jazzydan
499 646 2538
14 years ago
I'll add a where to buy link :)
CoMus
171 468 619
14 years ago
Cheers for that Jazzydan!
jazzydan
499 646 2538
14 years ago
Your welcome, did you get one?
CoMus
171 468 619
14 years ago
Ordered one just now :D
jazzydan
499 646 2538
14 years ago
Superb!!
CoMus
171 468 619
14 years ago
Do you have one in your hands yet? Wanting to know the QC on it.
jazzydan
499 646 2538
14 years ago
Not yet, hoping to have it next week. I'm hoping its pretty good, $40 for a 5" figure isn't cheap.
rcoconnell
261 478 94
14 years ago
Just got mine, and I'm impressed. QC looks good!
CoMus
171 468 619
14 years ago
I am still waiting for shipping details, haven't even got a reply to my inquiry. (13 days later, nothing and I have paid)
rcoconnell
261 478 94
14 years ago
3DRetro worked pretty well for me. There's a "Where to buy" link on the right side of this page.
CoMus
171 468 619
14 years ago
Yeah, ordered from 3Dretro. Paid, have receipt, yet no shipping confirmation sent to me. So I inquired to see if it was shipped/status of order and no reply. Sadface
jazzydan
499 646 2538
14 years ago
I'm in the same boat CoMus, not very impressed by 3Dretro.
CoMus
171 468 619
14 years ago
Now that is a bit of a worry, I wonder if anyone else has had problems with 3Dretro?
sergeySafonov
804 2515 1650
14 years ago
My friends parcel was sent 4 months after he placed the order with them. It had an extra toy as "apology", but still. :)
jazzydan
499 646 2538
14 years ago
They are claiming mine has been shipped, but are unable to supply tracking info, and they haven't taken the money from my account (As far as I can work out). I ordered from more than 8 US shops on the same day, and everyone else managed to get me my stuff ages ago.
CoMus
171 468 619
14 years ago
Right now I would feel a bit safer with just an email response.
They should have sent you a tracking number, especially considering shipping would have been $$ like me (AUS)
jazzydan
499 646 2538
14 years ago
You'd expect more from a high profile store wouldn't you. I'll chase em up again tonight.
CoMus
171 468 619
14 years ago
Just got a non impressive reply.
__________
(my name),
We see order was shipped to Australia, c/o (My name and business).
Thanks
________
That was all, no name to reply to or anything. I replied asking for a tracking number, lets see what happens.
jazzydan
499 646 2538
14 years ago
This is what I got...
"Dan it was shipped. The transition to our new cart didnt carry over the
tracking info, sorry for the inconvenience as we have the warehouse
re-apply the info."
I have chased em up again.
kupooinc
1995 68 7
14 years ago
i'm a little dissapointed with this figure.
The design is awesome and i love it, but it made from soft vinyl, it become like a cheap toy if u grab and squeeze it.
If the figure made from hard vinyl it would be perfect.
jazzydan
499 646 2538
14 years ago
crap so if and when it does turn up, it will be disappointing :(
CoMus
171 468 619
14 years ago
Personally I would like this piece soft considering what's all over its body :P
jazzydan
499 646 2538
14 years ago
Good point ;)
CoMus
171 468 619
14 years ago
This is just pathetic, how is it going on your end? Any reply? I haven't got anything...
jazzydan
499 646 2538
14 years ago
Nothing mate, still no reply, chased again Today. Not impressed.
CoMus
171 468 619
14 years ago
Jazzy, I received mine today!
3D Retro was very disappointing with communication/customer service. I can happily sit and wait :P I just like to know what is happening! They might only ship once a week and it "just missed out on that weeks shipment" but all you have to do is tell me, especially when I enquire.
23/09/10 my order was placed, I enquired on the 6th (just under two weeks later) as I had not received a shipment email. They replied on the 8th saying it had already been shipped. Looking at the postage stamp it was shipped on the 8th.... Also the email was logged 8th Australian time, I cant be bothered doing the maths but I have a feeling that the package was sent on the 9th (Australian time) and I was told it was shipped before it had actually been shipped?!
Why didn't they just say "your item was sent out today, here is your tracking number" that would have solved it. Yet it wasn't even registered post.....
Now I get my package (perfectly boxed by the way, very happy with their packaging) and the postal cost on the box is 4.20, I paid 15 for shipping.... it should have been registered but the "Handling" is quite high i guess :(
CoMus
171 468 619
14 years ago
Now to review the toy:
Yes, it is quite soft, rubber ducky soft :P but it keeps its form so when its on the shelf, there is nothing to complain about.
The main thing I am disappointed about is the vinyl quality. It should be white but its a murky light grey. The "nipples" paint is too light and greyish rather than the pinkish hue in the photo; this is due to the low quality paint they used I gather.
The box that it came in was really neat! You open the box and the piece is within a cloth bag (then in another plastic bag). The design and sculpt is perfect! But I am used to Japanese vinyl quality and its a shame this sculpt was manufactured in china.
I also got number 89/300
So its really sweet but its just a shame about the production quality :(
jazzydan
499 646 2538
14 years ago
Still no news for me, very disappointing. Sounds like the toy is a bit disappointing also, shame!
rcoconnell
261 478 94
14 years ago
I have to disagree with CoMus. The vinyl in the picture is also light grey, and I think it's a good choice for this toy. It's true that the nipples are a bit more purple than pink, but I think they look pretty good -- and, again, pretty close to those in the picture. I know it's fashionable to complain about QC from China, but in this case I think the QC is just fine. I'm really happy with mine!
CoMus
171 468 619
14 years ago
Oh the Quallity is perfect, for the production methods used. I would have just liked it whiter than it actually is. Either way, I am very happy with it :D very nice piece!
jazzydan
499 646 2538
14 years ago
He's here, and I'm not disappointed. Awesome art toy. Love the colour, and the vinyl isn't that soft, you wouldn't know unless you picked it up and squeezed ;)
CoMus
171 468 619
14 years ago
Woo party!!
CoMus
171 468 619
14 years ago
Interesting fact, latest episode (148) of Toybreak Ben (owner of 3Dretro) addresses the issues we faced. It turns out the web-server wasn't correctly working. So it might fix the customer service side?
jazzydan
499 646 2538
14 years ago
Lets hope so. I'd like to order from Ben again some time. I didn't realise he was running the place pretty much solo on top of a day job!